Cancellation & Late Arrivals Policy:

Please give at least 24 hours’ notice to cancel or reschedule, so we can offer the appointment time to another guest.

Late Cancellations:

• • First late cancellation (under 24 hrs) – 50% fee.
• • Further late cancellations within 12 months – 100% fee.

No-Shows: Missed appointments without notice will be charged in full.

Late Arrivals: Every effort will be made to accommodate the original service, but it may be adjusted (e.g. fewer foils, shorter styling) to avoid inconvenience to subsequent guests. The original service price will still apply.

Outside Hours: Please email cancellations or reschedule requests to [email protected]; we’ll confirm during opening hours.

Thank you for your understanding and support.